Focus in on your business at the largest storage event in the northeast!

Join the New Hampshire, Northeast, and Maine Self Storage Associations for the annual Northeast Storage EXPO returning May 14th and 15th at Foxwoods Resort Casino! We continue to offer multiple, diverse educational sessions, a full and expanded tradeshow hall, roundtables, networking throughout the two days, and more. Be sure to view the show’s Agenda, read about our speakers, view our exhibitors, and visit our sponsors’ websites at the official EXPO webpage.

NHSSA members have received a Comp Code to register online at the member rate. Nonmembers can register as a NHSSA nonmember.

Agenda

Wednesday, May 14th

2:00 PM Registration
2:30 – 3:20 PM The 10 Reports You Should be Running and Why They Matter with Lou Barnholdt, Universal Storage Group
Data is the foundation of effective self storage management, but are you running the right reports, and more importantly, are you using them to drive success? This session will break down the 10 most essential reports that every facility operator should be reviewing on a daily, weekly, and monthly basis to optimize operations, boost revenue, and maintain a well-run facility.
3:20 – 3:30 PM Break
3:30 – 4:30 PM How Automation and AI Are Transforming Self Storage with Jennifer Barroqueiro, White Label Storage
The self storage industry is evolving, and automation is no longer just for large operators. With affordable, easy-to-use AI and automation tools, even small facilities can increase efficiency, reduce overhead, and improve customer retention. This session will provide actionable insights to help operators work smarter, not harder.
This session will explore how self storage operators can leverage automation and AI tools to streamline operations, enhance customer experience, maximize efficiency, and increase revenue. Attendees will learn practical, real-world solutions that small and mid-size operators can implement today to stay competitive and efficient. Key takeaways include:

• Automating repetitive tasks like lease management, payments, and tenant communication.
• Optimizing pricing strategies with AI-powered dynamic pricing tools.
• Enhancing security and access control with smart locks and AI surveillance.
• Using AI-driven customer support to reduce workload and improve response times.
• Automating lien auctions with AI tools for compliance and efficiency.
• Future trends in AI and automation, including predictive analytics, virtual leasing, and AI-powered facility monitoring.

4:30 – 6:30 PM Tradeshow and Reception Sponsored by Lighthouse Storage Solutions and Universal Storage Group
Celebrate the opening of the 2025 Northeast Storage EXPO with hors d’oeuvres and drinks in our expanded tradeshow hall. Take advantage of our full tradeshow hours to meet with every booth!
9:00 PM – 1:00 AM Late Night Happy Hour Sponsored by Storage Asset Management
Join us for our social event at Centrale in Fox Tower for drinks, networking, and a DJ! The first 100 to RSVP will receive two free drink tickets to be redeemed at the happy hour bar.

Thursday, May 15th

8:00 AM Registration
8:25 AM Welcome and Opening Remarks
8:30 – 9:30 AM Legal Keynote with Jeffrey Greenberger, Greenberger & Brewer, LLP
Description coming.
9:30 – 10:30 AM Roundtables
10:30 AM – 12:00 PM Tradeshow
Network and mingle with an exhibit hall full of vendors. You can view who’s coming on the Exhibitors tab of this website.
12:00 PM Lunch and Networking
12:45 PM Reconvene, Scholarship Presentation, and Auction Drawings
1:00 – 2:00 PM Cutting Costs in a Soft Market with Josh Huff of Lighthouse Storage Solutions, Steve Lucas of The Storage Group, Steph May of Self Storage Maintenance, and moderated by Diane Cyr of All Purpose Storage
We will cover typical areas to cut costs and increase revenue as we navigate the current softened markets. Topics we’ll cover include:

• Remote Management – How do you do it and what are the challenges? How can this work for your facility?
• Boots on the ground – If you don’t have a manager on site every day, who cleans the units, overlocks customers, and verifies there are no sleepers or mischief happening on site? How often does someone need to be on site?
• Maintenance – Who is doing your maintenance? What things can you do yourself? Tips and tricks for the basics.
• Marketing – Take it into your own hands with free tools and best practices. Learn how to identify and track the right indicators for your own DIY marketing.
• Tenant Protection – Insurance is expensive! How can tenant protection save you money vs. insurance?
• Sales – Do you have a sales team, or are your managers just answering the phone? Key metrics for your sales team and how to promote teamwork alongside team competition.
• Technology – How online rental suites with advanced features are designed to maximize occupancy rates.

2:00 PM Closing Remarks and Adjourn

Attendee Rates
NeSSA, MeSSA, and NHSSA Members: $199 early rate; $219 after April 23rd
All Nonmembers: $249 early rate; $269 after April 23rd
A $50 fee will be added to all on-site registrations.

Overnight Rooms at Foxwoods
Foxwoods is offering a discounted block of rooms starting at $169 per night. This block of rooms will only be available until Tuesday, April 22, 2025 at 5:00 PM EST. You can book your overnight rooms here.