About Us
In 1998, a group of NH-based storage owner-operators joined forces and founded the NHSSA. They realized that by organizing and uniting their efforts, they could make a difference in the future of the NH storage industry and impact most any issue. Though much has changed in the industry since then, the NHSSA is still here to be a resource for members and a legislative force.
Our Mission
To provide leadership and open lines of communication on issues that affect the self storage industry in our state
To define and assert standards of excellence in the self storage industry in the State of New Hampshire
To provide opportunities for members to increase their knowledge of the industry through research, discussion, and the exchange of information
To do any and all things that are appropriate to further these purposes
Code of Ethics
These Principles of Ethics are aspirational goals of professional conduct for all Association Members. Each member of the Self Storage Association shall endeavor to:
- Operate its self storage business within accepted principles of professional business conduct;
- Engage in practices that promote the integrity of the Association and the self storage industry by adhering to a standard of excellence in customer service, promotion, and marketing;
- Monitor industry developments to assure the availability to the public of quality facilities, services, and products;
- Be an employer of choice for a highly diverse, best-in-class workforce, and act as an equal opportunity employer;
- Promote the self storage industry through improvements in operations for the benefit of customers, vendors, and the public;
- Promote sound legislative proposals to improve the self storage industry; Provide self storage facilities and services without regard to religion, race, color, national origin, sex, sexual orientation, or disability;
- Comply with all applicable federal, state, provincial, and local laws, regulations, and ordinances;
- Provide a written agreement to all customers in the process of renting or leasing self storage space;
- Comply with the bylaws of the Self Storage Association
Board of Directors
The New Hampshire Self Storage Association’s Board of Directors is made up entirely of volunteers from our membership. This group of owners, operators, managers, and vendors come together throughout the year via meetings both virtually and physically to make decisions about the direction of the association, including planning events, improving membership benefits, managing budgets, reviewing legislation, and more.